Mercury Support

Follow these steps to allow Infocasa technical support personnel control your computer temporarily.

1. Click on this Button to run the Remote program.

2. Run the program (recommended) or Save it to the desktop.

3. Double click on the support agent you are told to connect to.

NB. If you have a firewall running in your computer, please allow the connection.

When you are done, the Mercury Internet technician will close down the connection.

Or you can do this at any time by right clicking on the icon on the bottom right corner and choosing ‘Close’,

which will forcefully disconnect Infocasa support from your computer.