Help & Support

Follow these steps to allow the Infocasa technical support staff to control your computer temporarily.

Windows

    1. Click on this button to run the Remote program for Windows.

    (450 KB)
    2. Run the program (recommended) or Save it to the desktop.
If you have the User Account Control active, please allow this app to make changes to your PC.
    3. Double click on the support agent you are told to connect to.
If you have a firewall running in your computer, please allow the connection.


iOS Mac

    1. Click on this button to run the Remote program for MacOS.

    (3.7 MB)
    2. Install the program.
    3. Pass the 9-digit number to the technician.


Linux

    1. Click on this button to run the Remote program for Linux (Ubuntu/Debian/Mint).

    (3.5 MB)
    (3.5 MB)
Other Linux version? Click here.
    2. Install the program.
    3. Pass the 9-digit number to the technician.

When you are done, the InfoCasa technician will close down the connection.

Or you can do this at any time by right clicking on the icon on the bottom right corner and choosing ‘Close’,

which will forcefully disconnect InfoCasa Support from your computer.


Real Estate Software by Infocasa

Email: support@infocasa.com